Valwet Terms & Conditions
Introduction: By accessing the Valwet website or purchasing our services, you agree to these Terms and Conditions. If you do not agree, you must refrain from using our site or services. Valwet (located at 11 Wave Close, Walsall, WS2 9LW, UK) is a consultancy business offering services only – we do not supply any physical products. These terms outline the conditions of using our website and engaging our consulting services. Users acknowledge that using the website or engaging our services signifies acceptance of these terms and our policies.
Services Offered: Valwet provides professional consulting and digital services globally. Our core service areas include:
Business Setup and Consulting: Guidance on business formation, strategy, and organizational setup.
Financial Analysis and Advisory: Financial consulting, including analysis of business finances, forecasting, and strategy (note: this is general business advice, not regulated financial advice).
Digital Marketing: Online marketing services such as SEO, SEM, social media management, and content marketing to improve clients’ online presence.
Branding and Design: Brand identity development, graphic design, and marketing collateral creation to establish and enhance client branding.
Website Development: Design and development of websites and web applications tailored to client needs.
All services are intangible and provided remotely or at the client’s premises as agreed. There are no shipments of goods. Any deliverables (e.g. reports, designs, or software) are provided in digital form. Service availability and timelines are subject to client cooperation and timely payment – you must provide necessary information and feedback promptly to enable us to meet project timelines. If you delay in providing required inputs or approvals, or if payments are not made on schedule, our delivery timelines may need to be adjusted accordingly. We will communicate any such adjustments, and Valwet will not be liable for delays caused by client’s failure to fulfill their obligations.
Client Obligations and Acceptable Use: When using the Valwet website or our services, you agree to use them only for lawful purposes and in a manner that does not infringe the rights or restrict the use and enjoyment of the site by others. You must not misuse our website or services by knowingly introducing viruses, attempting to gain unauthorized access, or engaging in any harmful, fraudulent, or illegal activities. Any content you submit to us or our site (for example, information provided in contact forms or during service delivery) must be accurate, lawful, and not violate any third-party rights. You are responsible for maintaining the confidentiality of any account credentials or project materials, and for all activities conducted under your account.
Clients are expected to cooperate in good faith with Valwet. You shall provide any information, resources, or decisions reasonably required by Valwet in a timely manner to facilitate the orderly provision of services. You also agree to communicate with Valwet staff and consultants in a professional and respectful manner. If you fail to provide required information or access necessary for us to perform our services, or if you materially breach these terms, Valwet reserves the right to suspend or terminate the affected services.
Quotations, Fees, and Payment: All quotes or proposals for services are valid for a limited time (as specified in the quote) and cover the scope of work detailed. Fees for services will be agreed upon with the client in writing (e.g. via email or contract) before commencement of work. Payments must be made in the currency and schedule agreed (one-time or in milestones or installments, as applicable). Invoices are due upon receipt or as per the payment schedule on the invoice. Timely payment is essential: if payments are not received by the due dates, Valwet may suspend work or withhold deliverables until payment is made. In the event of late payment, we reserve the right to charge interest or late fees in accordance with UK law or the contract terms (if specified). The client is responsible for any taxes, levies, or bank charges applicable to the payments (except taxes on Valwet’s income).
No Guarantees & Disclaimers: Valwet will use reasonable skill and care in delivering our services. However, we do not guarantee specific results or outcomes from our consulting, marketing, or development services. Any examples of past results are illustrative only. The content on our website is provided for general information and promotional purposes; while we strive to keep information current and accurate, we do not warrant that the website content is complete, error-free, or up-to-date. We do not provide professional advice on the website – for example, nothing on our site constitutes financial, legal, or tax advice specific to your situation. You should obtain appropriate professional or specialist advice before acting on any information on our site.
Except as expressly agreed in a written contract, all services and deliverables are provided “as is” and “as available,” without warranty of any kind, either express or implied. To the fullest extent permitted by law, we disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. While we endeavor to perform services to a high standard, Valwet does not warrant that our services will be uninterrupted or error-free, or that any deliverables will be free from minor defects.
Limitation of Liability: To the maximum extent allowed by law, Valwet and its directors, employees, and contractors shall not be liable for any indirect, special, or consequential loss or damage arising out of or in connection with our website or services. This includes, but is not limited to, loss of profits, loss of revenue, loss of anticipated savings, loss of business or goodwill, loss of data, or other intangibles. Valwet’s total aggregate liability for any and all claims arising from your use of the website or purchase of services (whether in contract, tort (including negligence), or otherwise) shall be limited to the amount you have paid to Valwet for the specific service or project in question. If no payment was made (e.g. for use of free website content), Valwet’s liability is capped at £100 as a nominal maximum. Nothing in these terms shall operate to exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under English law.
You acknowledge that Valwet shall not be held responsible for any delay or failure to fulfill our obligations if such delay or failure results from events beyond our reasonable control, such as acts of God, natural disasters, strikes, internet or power outages, or actions of third parties. In the event such circumstances arise, we will notify clients as soon as possible and make reasonable efforts to resume services.
Intellectual Property Rights: All content on the Valwet website – including text, images, graphics, logos, videos, and software – is the property of Valwet or our content licensors, and is protected by copyright, trademark, and other intellectual property laws. Users may view, download, and print content from the site for personal use and informational purposes only. Any reproduction, distribution, republication, or commercial use of our website content is prohibited without our express written permission.
When we provide deliverables to clients (such as branding materials, reports, or software code), ownership of intellectual property in those deliverables will be as per our agreement with the client. Generally, upon full payment for a project, the client will receive either ownership or a license to use the deliverables for their intended purpose. Valwet reserves the right to use non-confidential deliverables and project outcomes in our portfolio or case studies, unless otherwise agreed in writing. The client confirms that any materials or information they provide to Valwet for use in a project (e.g. logos, content, data) are owned or legally licensed by the client; the client grants Valwet a license to use such materials for the purpose of providing the services. Each party will retain ownership of its pre-existing intellectual property.
Confidentiality: Both Valwet and the client may receive confidential or proprietary information from the other during a project. Each party agrees to keep the other’s confidential information in strict confidence and to use it only for purposes of fulfilling the contract. Confidential information includes any non-public business, technical, or financial information, plans, or data provided marked as confidential or that should reasonably be understood as confidential. This confidentiality obligation does not apply to information that becomes public through no fault of the recipient, is independently developed or obtained, or is required to be disclosed by law or court order (in which case the disclosing party will be informed if legally permitted). These confidentiality obligations continue even after the project or contract ends.
Termination: We reserve the right to refuse service, suspend accounts, or terminate any agreement for any user or client who breaches these Terms and Conditions or any other policy, who fails to pay for services, or who engages in conduct that harms our interests or reputation. If the client materially breaches a contract and fails to remedy the breach after being given notice, Valwet may terminate the service with immediate effect. In case of termination by Valwet due to client breach or misconduct, the client may be liable for any unpaid fees for work already performed, and no refund will be provided for any unused portion of services (consistent with our Refund Policy). If a client wishes to terminate a project early, they must notify Valwet in writing. We will discuss any wind-down of work and determine any refund or payment due in accordance with the circumstances and our Refund Policy terms. Note that certain services may require a minimum commitment period; early termination by the client before that period ends may still require payment of the agreed fees for the full minimum term.
Third-Party Websites and Links: Our website may contain links to third-party websites or resources for your convenience (for example, links to partner websites, articles, or payment processing pages). Valwet has no control over the content, availability, or practices of any third-party sites. Following links to external websites is at your own risk. We are not responsible or liable for any loss or damage that may arise from your use of third-party websites linked from Valwet’s site. The inclusion of any link does not imply endorsement by Valwet of the third-party site or any association with its operators. We advise you to review the terms and policies of any third-party sites you visit.
Governing Law and Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. By using our site or services, you consent that any disputes or claims arising out of or in connection with these terms, or the provision of our services, shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident outside of the UK, you may also have rights to bring actions in your local courts under applicable consumer protection laws, but in all other cases English law will apply.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be severed from the terms and the remaining provisions will remain in full force and effect. Any delay or failure by Valwet to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
Contact Information: If you have any questions, concerns, or complaints about these Terms and Conditions or our services, you may contact us using the following details:
Email: help@valwet.com or info@valwet.com
Phone: +44 7482 793227
Address: 11 Wave Close, Walsall, WS2 9LW, United Kingdom
We will endeavor to respond to any inquiries as promptly as possible. Disclaimer: By continuing to use the Valwet website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as our Refund Policy and Privacy Policy. If you do not agree with any part of these terms, you should not use our site or services. These terms were last updated on (provide a date). We reserve the right to update or modify these Terms and Conditions from time to time, and will post the latest version on our website. Your continued use of the site or services after any changes constitutes acceptance of the new terms.